Unassigned and Pending Users

Unassigned users are those who have been invited to the organization, and have accepted the invitation, but have not yet been assigned a seat by their administrator.

Pending users are ones who have been invited to the organization but have not yet accepted the invitation.

A list of Unassigned and Pending users can be viewed on the Users tab. From the dashboard of the homepage, click Users to view all the users who have been invited to the organization:

From the Users tab, you can filter users by the All users, Assigned Seats and Unassigned/pending tabs. Click on the Unassigned/pending tab:

The Status column indicates whether a user have accepted their invitation or if it is still pending. 

If the Status is pending, the Assign Seat column shows who sent the invite and when it was was sent. If the Status column shows the invite was accepted, then an Assign Seat button is shown. You may use this button to Assign Seats to the users. The 'Assign a product seat' window will appear, where you can choose which product you would like to assign to the selected user. 

Choose the product from the dropdown menu. Once selected, click the 'Assign seat' button. Once the seat is assigned, the user will have access to the product immediately.